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Choosing to be a dental technician
Christian Coachman explains his choice to continue working as a dental technician who was also a qualified dentist, and how this impacted the opportunities he has had in his career.
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What does it mean to be a dental technician?
Christian Coachman elaborates on the role of the dental technician and what it has traditionally involved.
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My passion for teaching what I do
Christian Coachman recalls how he has always had a passion for understanding his own process of doing something in order to teach the same process to others.
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Reinventing myself as a technician
The future is digital, but to take advantage of digital you need to be educated in the analog world. Analog education, digital production.
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Finding my purpose professionally
'To develop something bigger than myself'. Christian looks back at the four cycles of his professional career in dentistry and how they led him to where he is today.
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What is DSD?
When someone asks what DSD is, we reply: do you mean the DSD ideas or DSD Company? Christian Coachman explains how DSD was born and its purpose today.
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Disrupting the way we teach dentistry
We became experts at connecting people, linking people and having fun. Christian Coachman talks about the emotional connection created on DSD courses.
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The four components of a successful educational experience
Christian Coachman believes there are four factors that create a unique and profound educational experience: content and didactics, technology and facilities, networking and being part of something bigger than yourself, and implementation strategy.
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The bigger picture of DSD
Christian talks about stepping back to get the big picture, connect the dots and create efficient processes.
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The five pillars of DSD
DSD is a series of strategies to improve the process in five areas in the dental office: promote, design, plan, sell and perform.
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The 'smile' business
A smile is one of the most important things in life – you need to be comfortable, confident and healthy in your smile.
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Making our patient a fan before treatment begins
Find out why when a dentist is presenting a treatment plan, the main goal is not to sell the treatment, it's to make the patient become a fan.
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The different phases of my professional life
Christian Coachman examines the four distinct phases he has gone through in his professional life.
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The journeys within my professional life
Christian Coachman talks about the evolution of dentistry and his own journeys that have allowed him to become the professional he wanted to be.
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Understanding what really matters
Christian Coachman talks about comprehensive leaders in dentistry and how they achieve the overall vision for the patient.
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What does it take to be a Smile Designer?
To become a good smile designer, you don't necessarily need to be a clinician. Discover the key skills a good smile designer must have.
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What is the Emotional Game?
Every single experience your patient has in their journey with you can generate an emotional credit or an emotional debt. Christian Coachman explains the 'Emotional Game'.
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Modern clients are looking for a great experience
There's no time for average experiences. Christian Coachman discusses how consumer expectations have changed and how dentists must transform the patient experience.
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How can we encourage people to embrace new ideas?
The first step is to make people afraid of what can happen if they don't embrace the ideas. Discover how it works.
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Understanding who we are and what real happiness is
Does great 'success' equal happiness? Real success depends on two factors that everyone can have: happiness and health.
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The DSD Clinic project
DSD Clinics belong to a dental community which offers all the advantages of belonging to a corporation, but without belonging to a corporation. Discover how.
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Developing solutions together
It doesn't matter how great an idea is: if you don't have initial followers, you have nothing. Christian Coachman talks about the growth of DSD.
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Going from dental school to art school
Christian Coachman recounts his journey from dental school to art school – and how he came back to dentistry.
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Acknowledging the ideas behind the ideas
Christian Coachman talks about ownership and acknowledgment in the process of developing new ideas.